Information we collect
To fulfill your order, you need to provide us with certain information, such as your name, email address, postal address, phone number, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order for example), if you contact us directly.
2. The legal bases we rely on to collect, use, and share personal information
We rely on a number of legal bases to collect, use, and share your information, including:
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.
5. If transferring personal information outside of Europe, how the transfer will be handled
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Shopify and 2checkout privacy policy.
6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. Here are these rights below:
If you have any questions or concerns, you may contact us at hello@condiva.com. Alternately, you may mail us at:
conDiva, Kyprou 35 str, Glyfada 16675, Athens, Greece
Not sure what is the right size for you? Use our chart below and find what size you should get. If you need additional assistance free feel to contact us directly.
In the case of measurement deviation related to the size chart, send us your exact measurements to advise you which size to select or recommend a custom fit if needed. You can email us at hello@condiva.com.
There is a 20% customization fee on top of the item's initial price for garment customizing to your exact measurements.
Small customizations like shortening are free of charge. Please note that after any customization, the item becomes non-returnable.