conDiva | Tango Clothes by Victoria Haitoglou | Payments & Shipping conDiva | Tango Clothes by Victoria Haitoglou | Payments & Shipping

Payments & Shipping

    • PAYMENTS

      We accept all major debit/credit cards and payments via Paypal, bank deposit and cash on delivery (Greece only). If you wish to pay with your card, select either the credit/debit card or Paypal option. You don't need a Paypal account in order to use this method and pay with your card. You sign in with your email and enter your card's information.
      All online transactions are secure and encrypted. If you select the bank deposit, you will receive our bank account information once your order has been placed.
      Please note that Cash On Delivery is not available for international transactions.

       

      • SHIPPING

      We ship worldwide and most orders are typically processed and shipped out within 2-7 business days after your order has been accepted. Custom made items may take additional time. Once your order has been processed and shipped, a confirmation email with tracking information will be sent to the email address provided on your order.

      - Domestic

      Domestic orders that are paid will be shipped via DHL Express (shipping cost 6€). Domestic orders that are placed with Cash On Delivery method will be shipped via courier (shipping cost 9€).

      - International

      All international orders will be shipped via DHL Express or via registered standard post service method (Hellenic post office) if this option is available for your country.

      - Remote areas

      Please note that additional shipping costs (in accordance with the DHL price list) may occur in case of shipment to remote areas.


      *** Important

      Please note that when exporting goods to non-EU countries duty fees and/or import taxes may be charged. Shipments to non-EU countries will be delivered with duty and tax unpaid. Therefore, all import (customs) duties and/or VAT taxes will be charged once the parcel reaches its destination country. If any, these charges must be paid by the customers in order the customs authorities release the parcels.

       

      • DELIVERY ESTIMATES

      Delivery time depends on the shipping method you choose. Please see the tables below to get delivery estimates. Note that these are just estimates, as we can’t predict possible delays that might occur due to customs and your local post office service.

       

      • SHIPPING & HANDLING COSTS

      In our ongoing efforts to improve our services and keep things simple & easy for you, we strive to offer low shipping & handling costs depending on your order’s weight and destination. Please see the tables below to get estimates of the shipping & handling costs.

       

      Sizing

      Not sure what is the right size for you? Use our chart below and find what size you should get. If you need additional assistance free feel to contact us directly.

      In the case of measurement deviation related to the size chart, send us your exact measurements to advise you which size to select or recommend a custom fit if needed. You can email us at hello@condiva.com. 

      There is a 20% customization fee on top of the item's initial price for garment customizing to your exact measurements. 
      Please note that after any customization
      , the item becomes non-returnable. 

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